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Octocom AI CX & CS suite

Octocom AI CX & CS suite

AI customer support & experience, drive sales and loyalty

4.9
8 reviews|
Shopify
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About Octocom AI CX & CS suite

Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty. $15 per each additional 50 conversations after 350 conversations All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. I am really happy so far with how the Octocom chat bot has been performing. I can see all the interactions and how useful it is for customers who have placed orders and potential customers. The Octocom team is highly responsive and on top off things. I highly recommend their technology - it's very impressive! We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients. easy to use and great response from the team. 20 lawn lane, 41 the academy, London, ENG, SW81GA, GB

Screenshots

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Key Features

Pros & Cons

Pros

    Cons

      Pricing

      Freemium

      Basic $200 / month $15 per each additional 50 conversations after 350 conversations Features 350 conversations per month included AI Product Recommendations

      Quick Info

      Category
      Marketing
      Platforms
      Shopify
      Rating
      4.9
      Last Updated
      2026-03-19

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