Aiva: AI Inbox Assistant
Unify all customer messages in one AI-powered inbox. Draft smart replies using your Shopify orders, products, and customer data. Respond faster, miss nothing.
About Aiva: AI Inbox Assistant
Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed. Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most. Spend less time managing messages, more time growing your business. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. This has been extremely helpful for managing my business'. Saving me countless hours everyday responding to customer emails. This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Customers, store owner, blog contributors Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address Email address, IP address, browser and operating system Customers, products, orders, Online Store All order history for the last 60 days
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Key Features
Pros & Cons
Pros
Cons
Pricing
Basic $35 / month or $349/year and save 17% 7-day free trial
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 5.0
- Last Updated
- 2026-03-20
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