Astro Loyalty

About Astro Loyalty

The Astro loyalty app allows pet retailers to bring the Astro in-store experience to life on their Shopify site. Your customers can connect their existing Astro account or setup a new account so online purchases will count towards frequent buyer programs. They can even redeem free bags online! If you run Astro offers, your customers will be able to view and redeem those offers as well! We also support Shopify POS for frequent buyer and offers redemption in-store. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Horrible App. NEVER worked and trying to figure out how to disable it and not get charged has been challenging. NEVER worked the way it was pitched. When I had mentioned it I was told to download and pay $100 a month one and it will work. Why Pay $100 instead of fixing the $29 one that is supposed to do what I needed? To get more $$$ out of me UPDATE: They responded (look below) and now saying ... We’re sorry this was confusing. We were unable to locate any support tickets or setup requests from your store, and the app does require initial configuration to function as ... Great idea, poor execution. Customers can’t see promos on product pages instead they have to jump through multiple steps (log in, connect to Astro, go to a separate offers page, select the offer, THEN add to cart). It’s clunky and confusing, and most customers just give up. Until promos can display directly on product pages, this integration doesn’t deliver what a loyalty program should. Thank you for your feedback! The app does have support for Astro Offers on the product page, here is the link on how it works: https://mightyapps.freshdesk.com/support/ ... The APP is among the worst available on Shopify, and the support is THE Worst. The developers have you held captive, as no other app integrates with Astro Loyalty, so they could care less about support or improving the app. They just keep collecting the $99/ month. . Hi! We appreciate your fee

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