Bad Customer

About Bad Customer

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites. Would be a great app if you could search emails or addresses after you input them. Our list is long and it's a pain to have to look through the whole thing to find one customer to see why they are blocked. Please add a search feature! Thanks for adding the feature so fast! This is a great suggestion and has now been added to the app. Take a look and let us know what you think. Thank you! Remove a note from a customer's order for no reason. Idk if it was a glitch but because the app auto removed the customer's note even though they were not flagged and we ended up missing the note asking us to hold their order and ended up getting a chargeback from the customer cause we sell perishable products and the customer was not able to be there to receive their order and blamed us for not ... Would be a good app if it actually blocked bad customers. All it does is email an alert which is easy to miss prior to processing the order. 5744 Berkshire Valley Rd, Ste 174, Oak Ridge, NJ, 07438, US Meets our highest standards for performance, design, and integration. Learn moreOpens in new window

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