Focal Live Chat & Helpdesk
All in one customer support dashboard. Enable Live chat widget and omnichannel box for social apps. Instantly engage customers with live chat support features
About Focal Live Chat & Helpdesk
Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience. Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far. Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move! Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app. So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days. Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 5.0
- Last Updated
- 2026-03-19
Is this your app?
Claim this listing to update information, respond to reviews, and access analytics.