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BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat

BestChat is a next-generation AI chatbot and live chat solution for Shopify stores.

4.7
139 reviews|
Shopify
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About BestChat: AI Chatbot+Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify. English and Chinese (Simplified) All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants highly praise this live chat app for its AI efficiency in handling complex queries and summarizing product descriptions, saving time by automating responses. Its easy setup, customization options, and effective learning capabilities are also appreciated. The app supports multiple languages and is mobile-friendly, enhancing customer engagement. Responsive customer support further adds to its value, making it a cost-effective tool for increasing sales. The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions Dear Steve, we’re sorry to hear about your experience. Thank you for the feedback! 🙏 We’ll work on addressing the mobile functionality to improve conversions. I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions. Custom Plate Pros, we truly appreciate your recommendation! 🙌 Happy the ap

Screenshots

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Key Features

Pros & Cons

Pros

    Cons

      Pricing

      Free

      Free Free Features 80 AI chats per month AI Insights feature AI help me write feature 80 Products AI

      Quick Info

      Category
      Marketing
      Platforms
      Shopify
      Rating
      4.7
      Last Updated
      2026-03-19

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