Brandwise: AI Customer Service
Provide instant customer support with AI across every channel: email, social media, and live chat.
About Brandwise: AI Customer Service
Brandwise is an all-in-one helpdesk built for AI. Our advanced AI automatically resolves CS tickets, hides negative comments on your social ads, and responds to social comments & DMs with accurate brand info. Access order and shipping details, process refunds, and unlock in-depth analytics for your entire team. Save hours, win more customers, and empower your team with Brandwise. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options Honestly a great app 5/5. It replaced my overpriced Gorgias email, and even could and can replace your VAs. The most powerful and greatest feature is the email automation. I was tired of responding to so many negative and spammy SEO marketers. Brandwise solved that for me. - Powerful AI automation. Brandwise > Gorgias - Fights against trolls on posts and scammers/spammers We’ve been using Brandwise for nearly a year to monitor comments, and it’s been a game-changer. It’s saved us countless hours. The customer service features are excellent, and it’s refreshing to finally see an AI-powered CS platform that actually delivers. Excited to see how it continues to evolve! This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Customers, store owner, blog contributors Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address Email address, IP address, browser and operating system Customers, products, orders, Online Store Assigned fulfillment, all order history, shipping information, draft orders, order edits
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Key Features
Pros & Cons
Pros
Cons
Pricing
Start $49 / month or $470/year and save 20% Features 5,000 AI credits per month Channels: email, live chat, social media
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 5.0
- Last Updated
- 2026-03-19
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