Chattly | Customer Chatbot AI

About Chattly | Customer Chatbot AI

Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options I was excited to try Chattly for our online store, but the AI responses often felt generic and sometimes completely missed the point of customer queries. We had to step in manually more than expected. Disappointing for a product promising 24/7 smart support We added our own FAQs hoping it would handle detailed inquiries better, but it struggled with anything outside of super basic questions. It’s not ready for businesses with more advanced support needs The AI kept recommending irrelevant products to our customers, which made the experience feel spammy. We ended up disabling that feature because it was doing more harm than good. This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address Products, orders, Shopify admin All order history for the last 60 days Meets our highest standards for performance, design, and integration. Learn moreOpens in new window

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