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Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

With AI chatbot powered by ChatGPT, Chatty is the AI-first chat platform for Shopify to provide exceptional customer support and boost sales

4.9
1,759 reviews|
Shopify
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About Chatty AI Chatbot & Live Chat

Meets our highest standards for performance, design, and integration. Learn moreOpens in new window No time to chat and sell 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. $0.4 per additional AI conversation $0.4 per additional AI conversation $0.4 per additional AI conversation All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants highly recommend this app for its live chat and AI-driven customer service, which streamline support operations and boost sales through proactive engagement. Key features include AI chatbots, customizable FAQ sections, and seamless integration with Shopify. Reviewers praise its reliable performance in managing customer communications and the responsive support team that quickly resolves technical issues, enhancing the shopping experience and supporting business growth. Our team consistently has a great experience using this app. Whenever we run into an issue or have a question, the live agents are quick to respond and extremely helpful. Hana in particular is always awesome and goes above and beyond to assist us. This app changes the exact URL I paste into the AI chat responses (my “Start a Return” link gets rewritten to a different link). I need the chatbot to send customers the same link I provide, without modifications. Support told me: “links that require authentication may not work consistently when shared in automated AI responses.” That’s not

Screenshots

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Key Features

Guide BFS: Your shortcut to quality apps
Guide 2025 Shopify Build Awards
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Sales channels
Finding products
Selling products
Orders and shipping
Store design
Marketing and conversion
Store management
Guide BFS: Your shortcut to quality apps
Guide 2025 Shopify Build Awards

Pros & Cons

Pros

    Cons

      Pricing

      Free

      Free Free Features 50 AI conversations (lifetime) Train AI with up to 100 products Basic AI model 1

      Quick Info

      Platforms
      Shopify
      Rating
      4.9
      Last Updated
      2026-03-19

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