Customer.guru Net Promoter NPS

About Customer.guru Net Promoter NPS

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants highly recommend this app for its efficient customer feedback collection using a simple Net Promoter Score (NPS) survey system. They appreciate the user-friendly setup, customizable surveys, and automated reminders that enhance feedback quality. The app is effective in both online and physical stores, with high survey response rates. Merchants also praise the responsive customer support and the actionable insights provided by comprehensive reporting and analytics tools. We love hearing customer reviews, good or bad, so collecting feedback via this app helps us to become a better company. A lot of our orders are bespoke which can take upto 28 days to fulfil, so it would be nice if we could change the scheduling of the automated emails to better fit our style of business. I have had customer guru for a while on our website now. Its lovely, as it gets customers to try out products. The only reason I gave it 4 starts is so they can maybe improve the appearance of their comments. Contine the good work! Thanks Straightforward, good UX. Would recommend to others, I especially liked the simplicity of the analytics. Y Meets our highest standards for performance, design, and integration. Learn moreOpens in new window

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