Richpanel: AI Customer Support

About Richpanel: AI Customer Support

The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. $299 for each additional 20K orders All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants appreciate this app for enhancing customer support with easy setup and no technical expertise needed. It features efficient ticket handling, robust automation, and seamless integration with other platforms. The support team is responsive and knowledgeable, aiding in setup and troubleshooting. AI and self-service options significantly reduce support workload, and its cost-effectiveness is highlighted compared to other CRM systems. Regular updates enhance both mobile and desktop ... RichPanel is our helpdesk. I hadn't heard of it until September when I stepped into a new role. Their team has been absolutely incredible to work with - quick responses when we need them for literally ANY reason at all! Most recently they assisted me in setting up web hooks for reporting purposes making my day to day SO much easier! The platform is very user friendly, a lot of AI Capabilities ... We moved over from Commslayer to Richpanel a few months ago and everything about their platform and support/onboarding team has been nothing short of amazing! The move over for our dozen+ agents was very smooth. The Richpanel team walked us through the exact migration process and we were able to transition over without anything major breaking. And for all misc. b

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