DC: WhatsApp Marketing + API

About DC: WhatsApp Marketing + API

DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. 500 support tickets, 2500 marketing contacts 2000 support tickets, 10000 marketing contacts 6000 support tickets, 30000 marketing contacts All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants appreciate this app for enhancing store operations and customer service through its seamless Shopify integration. Its omni-channel support, which consolidates messages into one dashboard, and features like broadcast messages with carousel cards and CTA buttons, are highly valued. Automation tools save time and improve efficiency in customer interactions. The exceptional customer support and user-friendly interface are also highlighted, making it accessible and effective for improving ... We used DelightChat for about 3 years and overall it served its purpose reasonably well during that time. The platform was decent for our needs though over the years we noticed a big lack of innovation and updates compared to other solutions in the market. Pricing used to feel fair, but today it feels expensive for the feature set offered, especially considering the slow progress in new ... Thank you for taking the time to share such a detailed review, and for being with DelightChat for nearly three years. We truly appreciate the trust you placed in us ... Been using it for over 8 months now for Advi Blouses,

Screenshots

Key Features

Pros & Cons