Delighted Post‑Delivery Survey
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signal...
About Delighted Post‑Delivery Survey
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack. External charges may be billed by Delighted, LLC separately from your Shopify invoice. Learn more All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options Do yourself a favor and get Delighted. Delighted is fantastic for three reasons: 1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the ... Delighted works great, but I want to be able to share the feedback from the surveys live on the site. Thank you for reviewing our app! Delighted has options to share feedback live on your site, including our Testimonials feature. Send us a note at hello@delighted.com and we' ... We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart of our voice of the customer! Thanks so much! Great to hear you're finding a ton of value in the integration. 2443 Ash Street. Suite J, Palo Alto, CA, 94306, US Meets our highest standards for performance, design, and integration. Learn moreOpens in new window Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Free Starter Free Features 50 responses/ month 1 user 1 Templates Project Unlimited Surveys
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 4.6
- Last Updated
- 2026-03-19
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