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Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Unlimited-response post purchase survey at a fixed price. Run surveys online, onsite and at point of sale to capture insights across every customer touchpoint.

5.0
175 reviews|
Shopify
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About Grapevine Post Purchase Survey

Meets our highest standards for performance, design, and integration. Learn moreOpens in new window Grapevine Surveys helps Shopify merchants collect unlimited survey responses and customer feedback without worrying about limits. Run post-purchase surveys, NPS, POS surveys, and one-click email surveys. Use advanced targeting and reporting to combine survey responses with customer and order data, improve marketing decisions, refine CX, and spot trends across channels. Integrates with Shopify Flow, Klaviyo, GA4, and Google Sheets. Works with all Shopify plans. English, French, Spanish, German, Italian, Portuguese (Brazil), and Portuguese (Portugal) All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants appreciate this survey tool for its high response rates, up to 75%, which helps refine marketing strategies. It's easy to set up and use, even for those with limited technical skills. The integration with Klaviyo and Shopify Flow is seamless, enhancing data collection and marketing automation. Merchants also value the quick implementation, cost-effectiveness, and customizable features that improve customer engagement and informed decision-making. Customer support is noted for being ... Huge fan of Grapevine! We're running post purchase surveys in checkout and "one-click" surveys in email for NPS and more. The pricing is amazing for the functionality they provide. The support team is fantastic as well! Many thanks for your fantastic review, we really appreciate it. It’s great to see you’ve been making the most of our brand new One-Click Surveys. It was a pleasure helping. ... Sam at Grapevine had been very helpful and responsive. We've immediately had an improvement in our response rate since switching to Grapevine. Great to hear you've already seen an

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Key Features

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Sales channels
Finding products
Selling products
Orders and shipping
Store design
Marketing and conversion
Store management
Guide BFS: Your shortcut to quality apps
Guide 2025 Shopify Build Awards

Pros & Cons

Pros

    Cons

      Pricing

      Freemium

      Complete $25 / month Features Unlimited Responses Unlimited Surveys Works on all Shopify plans

      Quick Info

      Platforms
      Shopify
      Rating
      5.0
      Last Updated
      2026-03-19

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