Help Scout
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in...
About Help Scout
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes! External charges may be billed by Help Scout separately from your Shopify invoice. Learn more All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time! Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly ... 131 Tremont Street, 3rd Floor, Boston, MA, 02111, US
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Free Free Features Up to 100 contacts and 5 users per month 1 Inbox 1 Docs site 10 Saved replies
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 4.6
- Last Updated
- 2026-03-19
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