SB: Helpdesk, Live Chat & FAQs

About SB: Helpdesk, Live Chat & FAQs

Enhance customer support with HelpCenter—an all-in-one Helpdesk, Live Chat, and AI-powered FAQs. Create FAQs instantly with ChatGPT-4 and translate them seamlessly via our partner app, LangShop. Stay connected 24/7 through live chat and manage all inquiries from email, chat, and Messenger in a single inbox. With multi-channel ticketing and fast, centralized support, you can deliver reliable service that keeps customers coming back. $0.25 per ticket after first 10 tickets $0.16 per ticket after first 50 tickets $0.15 per ticket after first 300 tickets $0.1 per ticket after first 1000 tickets All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants appreciate this app for its user-friendly interface that simplifies setting up and managing FAQs, and its seamless website integration. They praise the responsive customer support across all plans, including the free option. Features like customizable contact forms and multilingual support enhance user experience and cater to diverse customer bases. The app is also noted for its cost-effectiveness, especially for startups and small businesses. We added HelpCenter mainly for the FAQ section, but ended up using the ticket system too. It’s actually very easy to manage everything from one place. Reduced a lot of repeat questions for us. Thank you for sharing your experience! We're glad to hear that HelpCenter has been useful not only for your FAQ section but also for managing tickets. ... We use this app for our FAQ. Recently (September 2025) it revised its permissions to request full access to all our customer and order data. This is insane. We have no desire to give this app such sensitive data, just to use a FAQ. Regretfully, we may have to uninstall this app and migrate our FAQ to another app. What a waste of time. Thank you for

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