Gorgias: AI, Helpdesk & Chat

About Gorgias: AI, Helpdesk & Chat

Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. $0.40 per each additional ticket $40 per each additional 100 tickets $36 per each additional 100 tickets $36 per each additional 100 tickets All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants highly praise this app for its AI Agent tools that enhance response times and customer satisfaction. It offers robust customization and seamless Shopify integration, efficiently managing interactions across multiple channels. The AI autonomously handles tasks like cancellations and order edits, freeing agents for complex issues. Merchants value the centralized system and responsive support, noting significant time savings and operational efficiency due to the app's automation and AI ... We’ve been using Gorgias for our customer support for the past 7 years and it’s been a great platform for our team. It keeps all of our customer interactions in one place and makes it much easier to stay organized. The AI features are also really helpful for generating responses and speeding things up. Overall, it’s made our workflow smoother and we’d definitely recommend it to other support ... Thank you so much for your continued trust over the past 7 years! We’re thrilled to hear that Gorgias has been a reliable part of your support operations and that it’s ... We've been using Gorgias for customer support for many years now and it’s be

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