Gorgias: AI, Helpdesk & Chat
Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!
About Gorgias: AI, Helpdesk & Chat
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. $0.40 per each additional ticket $40 per each additional 100 tickets $36 per each additional 100 tickets $36 per each additional 100 tickets
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Starter plan $10 / month $0.40 per each additional ticket Features 3 customer support agents 50 tickets per month included
Quick Info
- Category
- Customer Support
- Platforms
- Shopify
- Rating
- 4.3
- Last Updated
- 2026-03-19
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