HelpDesk for Ecommerce support

About HelpDesk for Ecommerce support

HelpDesk centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk integrates seamlessly with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark. Thank you for the feedback - really appreciate you taking the time to share it. You're right - the naming should be more consistent across places like the app and website. We ... I'm super happy we went with HelpDesk for customer service! It makes handling emails and automation a literal breeze, and the tags, macros, and AI are so useful!!! The AI actually helps instead of being a pain — really top-notch! Zwycięska 47, NIP 8992447196, Wroclaw, 53-033, PL January 6, 2021 · Changelog This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address All order history for the last 60 days

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