Jotform AI Chatbot ‑ Live Chat
Boost customer support on Shopify with an AI chatbot and live chat. Answer FAQs instantly, reduce tickets, and improve customer satisfaction no coding required
About Jotform AI Chatbot ‑ Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant. English, Turkish, German, French, Italian, Spanish, and Portuguese (Brazil) All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options I've purchased on Dec 20th the chatbot because of the Instagram integration. There's a documented feature that the bot stops answering the chat for 24h if someone answers manually. Tis feature doesn't work There's another documentation saying we can filter keyworkds to tell the bot which chat to reply and which not to. This feature also doesn't work. None of the features I paid for works so I've ... Hi Aecio Sarti Art Gallery, Thanks for sharing your experience and for outlining your concerns so clearly. We understand how frustrating it can be when features don't behave ... I was getting tired of trying Chat ai agents having tested many. This one actually works amazingly well . I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors . More importantly it interacts with the customers very well and promotes sales . Hi Paul Parker Creative Artist, Thanks for sharing your wonderful feedback. We're glad to hear that Jotform AI Chatbot app is working well for you and helping with customer ... Unfortunately the Chat Bot will not stick to instructions to only use information in
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Starter Free Features 5 Chatbots 100 monthly conversations 10,000 monthly sessions 50 minutes phone
Quick Info
- Category
- Customer Support
- Platforms
- Shopify
- Rating
- 4.3
- Last Updated
- 2026-03-19
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