Keeping ‑ Helpdesk for Gmail
Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal so...
About Keeping ‑ Helpdesk for Gmail
Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options tl;dr - Keeping is exactly what we have been searching for to better handle our customer inquiries via support emails, and in a more professional manner. :) --- As a small company the "Plus" subscription is plenty for our needs, as opposed to the also-affordable "Unlimited" plan. (We also chose the annual payment plan for the 20% off deal they were offering at the time.) - Everything is done ... Thanks for this great and very comprehensive review! 😊 429 Washington Ave, Brooklyn, NY, 11238, US
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Plus $33 / month or $288/year and save 27% $11 per each additional agent Features Unlimited support tickets 3 Support Agents Included
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 5.0
- Last Updated
- 2026-03-19
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