Klarna

About Klarna

Grow your business with Klarna’s flexible payment options—pay in full, pay later or financing. Klarna gives your customers more choice at checkout, helping you turn traffic into sales and build long-term loyalty. With seamless integration into your Shopify store, Klarna empowers you to drive performance with smarter payments—while always getting paid upfront. Merchants pay a percentage & fixed fee for each order to Klarna. Exact fees depend on the merchant's Klarna contract. I used Klarna via Shopify Payments and lost both the goods and the money after a chargeback, despite confirmed delivery and full evidence provided (tracking number and customer correspondence). The customer kept the product and received a refund, while I was charged additional fees. Klarna offers no real protection for merchants, no transparent appeal process and no accountability. Support only ... Glitchy. Not easy to uninstall (try to lock you in). High fees for what it is. Seems impossible to: 1. Remove the payment option from checkout 2. Remove banner from product pages WARNING! Do not use Klarna with Shopify payments! If a customer reports a return in Klarna it automatically comes through as a dispute due to a Shopify error. Even after providing the evidence with a dispute they are always automatically 'lost' because it isn't a real dispute (but created by a software error) Check this community thread for people loosing hundreds or even thousands due to this ... Thanks for your feedback! Shopify is aware of this issue and is actively working on this with their payments partner, supported by Klarna. We hope that there ... 800 N. High St., Suite 04-123, Columbus, OH, 43215, US Meets our highest standards for performance, design, and integration. Learn moreOpens in new window

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