Know Reply‑AI Email Engagement

About Know Reply‑AI Email Engagement

Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails. Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options 8 The Green Suite B, Dover, DE, 19901, US This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Customers, store owner, blog contributors Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address Email address, IP address, browser and operating system Customers, products, orders, discounts, Online Store Inventory, products, collections Draft orders, order fulfillments, order edits, all order history for the last 60 days, returns

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