Know Reply‑AI Email Engagement
Know Reply answers every customer email to resolve questions and keep buyers engaged. AI manages no-reply and campaign inboxes with personalized responses.
About Know Reply‑AI Email Engagement
Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails. Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Free to install Free Features 1 AI-managed email address 20 Knowledge embeddings 1 Connected AI toolkit
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 0.0
- Last Updated
- 2026-03-20
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