LEO ‑ Order Editing & Upsell

About LEO ‑ Order Editing & Upsell

LEO Order Editor lets customers edit orders after checkout without support tickets. Customers can edit shipping address, update quantities, change variants, edit notes, replace or add products, or cancel orders if allowed. Show post-purchase upsells on Thank You and Order Status pages to increase AOV. Set edit time limits, control what customers can change, auto-tag edited orders, track changes, manage support tickets, and view detailed analytics. Supports 18+ languages for global Shopify stores English, French, Spanish, German, Italian, Czech, Portuguese (Brazil), Portuguese (Portugal), Turkish, Vietnamese, Dutch, Swedish, Danish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Chinese (Simplified), and Chinese (Traditional) Great app and even better support. Setup was quick and the team helped us configure the edit rules exactly as we needed. Customers can update orders themselves, which has saved us a lot of manual work. Highly recommended. We were looking for an app which lets our customers make changes to placed orders and decided to try LEO. Was very easy to set up and customize per our requirements and user have started using it successfully already, so all good! This tool is a game-changer for managing orders The 'Order Editing Rules' feature strikes the perfect balance—it gives my customers the flexibility they want to fix their own mistakes without creating a mess in my fulfillment workflow, It’s saved our support team hours of manual data entry This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address All order history for the last 60 days, order edits Meets our highest standards for performance, design, and integration. Learn moreOpens in new window Meets our highest standards for performance, design, and integ

Screenshots

Key Features

Pros & Cons