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WhatsApp & Helpdesk ‑ MyAlice

WhatsApp & Helpdesk ‑ MyAlice

Increase sales unifying all your support conversations (and related orders), and marketing to turn you and your team into sales champions.

4.3
0 reviews|
Shopify
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About WhatsApp & Helpdesk ‑ MyAlice

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. External charges may be billed by Alice Labs Pte. Ltd. separately from your Shopify invoice. Learn more Includes 5 team members. For each additional member, add +$12/mo Includes 5 team members. For each additional member, add +$36/mo All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options We’ve been using MyAlice for a good time now, and it’s been a solid tool for managing customer relationships. The interface is intuitive. Features like automated flows, easy to integrate multiple channels and reporting save us a lot of time. It’s very reliable and gets the job done without unnecessary complexity. I’ve been using MyAlice for the past 12 months, and it’s been nothing short of a game-changer for our e-commerce journey. From the moment we onboarded, the experience has been seamless, with the team going above and beyond to ensure every step of the process was handled with precision and care. They’ve not only executed our requirements flawlessly but have also taken on new developmental ... I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone. Excellent customer service; they listen and provide enthusiastic support. Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency. They have APIs and Webhooks that I easily integrate

Screenshots

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Key Features

Pros & Cons

Pros

    Cons

      Pricing

      Freemium

      Premium $60 / month or $540/year and save 25% Includes 5 team members. For each additional member, add +$12/mo Features Unlimited customers Website chat widget

      Quick Info

      Category
      Marketing
      Platforms
      Shopify
      Rating
      4.3
      Last Updated
      2026-03-19

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