OrderGuard – Protect & Claims
Protect orders from loss, theft and damage. Let customers add shipping protection at checkout. Self-service claims portal included.
About OrderGuard – Protect & Claims
OrderGuard adds one-click shipping protection at checkout. When packages are lost, stolen, or damaged, customers file claims through a self-service portal for fast resolution, reducing support workload and building trust. What sets OrderGuard apart is its intelligent, customizable dynamic pricing. Protection fees automatically adapt to cart value, and merchants can adjust base prices and percentages to fit their strategy, maximizing revenue while keeping pricing fair and optimized. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address Customers, products, orders, discounts, gift cards, store credit, Online Store Inventory, publications of products on sales channels, products, collections Order fulfillments, all order history for the last 60 days, draft orders, returns Store credit account transactions Meets our highest standards for performance, design, and integration. Learn moreOpens in new window Meets our highest standards for performance, design, and integration. Learn moreOpens in new window Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Screenshots





Key Features
Pros & Cons
Pros
Cons
Pricing
Free Plan Free Features Up to 100 protected orders/month Cart protection widget Customer claims portal
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 0.0
- Last Updated
- 2026-03-20
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