Order Tracking by Pragma

About Order Tracking by Pragma

Designed for D2C merchants handling complex shipments, our app delivers a unified, branded tracking page that auto-logs customers post-purchase. It streamlines tracking across multiple carriers, reducing support calls and complaints, while collecting NPS scores, Product reviews and managing reattempts for failed deliveries. This boosts customer engagement, drives upsells, and enhances satisfaction and loyalty, ultimately increasing sales. Been using Pragma for over a year now , returns, CRM, WhatsApp, everything. Just installed the app and it’s working like a charm. Our customers finally have a clean way to track orders. Love it. We used to get tons of “Where’s my order?” messages. Now customers get WhatsApp updates, can check live status, and even start returns without talking to us. Support tickets are down big time. Honestly, we came in for the tracking, but ended up replacing 3 tools — returns, WhatsApp support, and even our CRM. It’s rare to find a platform that just works across everything post-purchase. Sector 6, HSR Layout, Bangalore, KA, 560068, IN This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address Customers, products, orders, discounts, gift cards, store credit, Online Store Product listings, products, inventory, collections Draft orders, order fulfillments, order edits, all order history Gift card transactions, gift cards Store credit account transactions, store credit accounts Locations, payment terms, price rules Meets our highest standards for performance, design, and integration. Learn moreOpens in new window

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