Order Tracking by Pragma

About Order Tracking by Pragma

Designed for D2C merchants handling complex shipments, our app delivers a unified, branded tracking page that auto-logs customers post-purchase. It streamlines tracking across multiple carriers, reducing support calls and complaints, while collecting NPS scores, Product reviews and managing reattempts for failed deliveries. This boosts customer engagement, drives upsells, and enhances satisfaction and loyalty, ultimately increasing sales. Been using Pragma for over a year now , returns, CRM, WhatsApp, everything. Just installed the app and it’s working like a charm. Our customers finally have a clean way to track orders. Love it. We used to get tons of “Where’s my order?” messages. Now customers get WhatsApp updates, can check live status, and even start returns without talking to us. Support tickets are down big time. Honestly, we came in for the tracking, but ended up replacing 3 tools — returns, WhatsApp support, and even our CRM. It’s rare to find a platform that just works across everything post-purchase. Sector 6, HSR Layout

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