Protectly Shipping Protection
Protectly is the new standard for shipping protection on Shopify. Lost, stolen, and damaged orders are resolved in minutes with no effort from your...
About Protectly Shipping Protection
Protectly is the new standard for shipping protection on Shopify. Lost, stolen, and damaged orders are resolved in minutes with no effort from your team. Customers get instant replacement orders or refunds, and Protectly covers 100% of the costs. Add protection at checkout, automate carrier resolutions, and protect margin while building loyalty. Detailed analytics and last-mile performance tracking provide insights that improve retention. Shopify Plus ready, with seamless setup. All charges are billed in USD. See all pricing options Protectly has been a great addition to our store. As an apparel brand, we deal with occasional shipping issues and this app has taken a huge load off our support team. Claims are handled quickly, customers get fast resolutions, and we don’t have to cover the cost of reships or refunds. Plus, the delivery insights are a nice bonus for our ops team. Easy to install, works well, and makes us look ... We recently migrated to Shopify and we could not be happier with Protectly. We previously used Route and moved over to Protectly to improve our customer experience and decrease costs. The team has been great to work with and our customers are taken care of quickly. Protectly is quickly proving to be the new leader in this space and we look forward to continuing to work with them! Huge time saver on our end internally, and great for our customers buying jewelry. Worth dedicating some time aside to gauge whether they can help save you time/money, or help your customers 150 Progress, Irvine, CA, 92618, US This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address Customers, products, orders, Online Store Inventory, products, publications of products on sales channels, collections Order fulfillments, merchant
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Free Free Features Offer shipping protection at checkout Offload support for shipping issues Offload refund and reship costs
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 5.0
- Last Updated
- 2026-03-19
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