Willdesk: Live Chat&AI Chatbot
Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale
About Willdesk: Live Chat&AI Chatbot
Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages. English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Finnish, Korean, Swedish, Czech, Norwegian, and Thai Overage is charged per unit: $12/100 conversations, $4/100 tracked orders, and usage-based for AI. Overage is charged per unit: $10/100 conversations, $4/100 tracked orders, and usage-based for AI.
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Free Free Features Unlimited agent 1 store 20 conversations Live Chat, Contact form, Order tracking
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 4.8
- Last Updated
- 2026-03-19
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