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Scout CRM (Shop Phone)

Scout CRM (Shop Phone)

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with th...

4.5
78 reviews|
Shopify
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About Scout CRM (Shop Phone)

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets. All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating. Merchants highly praise this app for its ability to recover abandoned carts, with some reporting recovery rates up to 70%. It offers real-time alerts, multiple communication channels like calls, SMS, and email, and integrates seamlessly with existing systems. The personalized support from developers is noted for being responsive and helpful. Merchants also appreciate its cost-effectiveness, especially as a free app, enhancing customer engagement and sales outcomes. It quit working. There is no support option. The PIN system is a problem, and we cannot disable it. That means, every 30 days, one must reauthenticate to use the APP. I got it to work partially. No alerts were coming out. I attempted to update the App for our sole sales staff, but it wouldn't accept the phone number. I tried the 833 number for support - I got a buzzing sound. I tried to schedule ... Really like this app. 5 stars This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts. Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now. 1471 BLANEFIELD RD, MISSISSAUGA, ON, L5G4H3, CA Meets our hi

Screenshots

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Key Features

Pros & Cons

Pros

    Cons

      Pricing

      Free

      Free Free Features Limit of 100 total Abandoned Checkout Alerts Email Support VIP & Repeat Customer Alerts

      Quick Info

      Category
      Marketing
      Platforms
      Shopify
      Rating
      4.5
      Last Updated
      2026-03-19

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