Shopbot: AI Customer Calls
Call-first AI support for Shopify. Answers customer calls with live order data, returns and tracking. 24/7, multilingual. Free storefront chatbot included.
About Shopbot: AI Customer Calls
Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs. English, Dutch, French, Spanish, Portuguese (Brazil), German, Hungarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Finnish, Italian, Japanese, Korean, Norwegian (Bokmål), Polish, Portuguese (Portugal), Swedish, Thai, and Turkish additional: $0.05 per chat, $0.30 per minute additional: $0.05 per chat, $0.30 per minute additional: $0.05 per chat, $0.30 per minute All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options This app has made our world a lot easier, from reducing calls into our location, de-escalating customer issues, keeping customers informed and knowledgeable, and making it easy for us to pinpoint keywords that are customers are having questions about. Thanks a lot for sharing this! We’re really glad to hear Shopbot has helped lighten the load for your team and improve customer experience. We've been using Shopbot for a while now and it's been amazing! It was a smooth onboarding with only one hiccup, but the support team was very quick to respond. It definitely saves us a lot of time. Thank you for your review EchoWave! We will continue to make the app a great experience for you and the rest of our customers! We have been using ShopBot since its release, and it's made our customer service amazing both before and after a purchase. Our customers always got frustrated using the previous store assistant app, but somehow this assistant is has served our customers amazingly. Jan Van Galenstraat 652, Amsterdam, 1061AZ, NL This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Cust
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Pros & Cons
Pros
Cons
Pricing
Starter $39 / month or $421/year and save 10% additional: $0.05 per chat, $0.30 per minute Features 100 voice minutes/month 200 free chats included
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 5.0
- Last Updated
- 2026-03-19
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