Sinch Engage: SMS, MMS and RCS

About Sinch Engage: SMS, MMS and RCS

Sinch Engage (formerly MessageMedia) helps Shopify merchants drive sales with SMS marketing and abandoned cart recovery. Send personalized campaigns, automate cart reminders, and manage 1:1 customer conversations directly from Shopify. Build automated workflows using Shopify Flow, capture subscribers with compliant opt-in tools, and track performance with clear revenue and ROI reporting across campaigns and automations. Install in minutes, connect your data, and start sending reliably at scale. External charges may be billed by Sinch separately from your Shopify invoice. Learn more Check our SMS plans and pricing page for your region to see a full list of inclusions. All charges are billed in USD. See all pricing options We run an ecommerce store and rely heavily on timely communication with customers, which is exactly why this app has been so disappointing. You are constantly logged out of the platform, and because of that you often miss notifications when customers send messages. For a messaging system, that makes it unreliable and difficult to use in a real business environment. Customer support has also been ... Our experience with Sinch has been nothing short of amazing. From the incredibly fast initial setup to their impressive speed to market, every step has been seamless. Their platform is user-friendly, and their attentive sales team and our account manager provides excellent support. On top of that, their competitive SMS rates and easy integration with other platforms make them a standout choice. ... Hi - Thanks so much for the fantastic review! We’re thrilled to hear that setup was smooth, the platform is working well for your team, and that our sales and account teams ... I would not recommend this app. I wanted to setup this feature for communication with my customers. Their sales team promised to setup my account but never did. After requesting feedback their answer was: we won't be offering this se

Screenshots

Key Features

Pros & Cons