Stylo: AI in Zendesk

About Stylo: AI in Zendesk

A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly. This app needs access to the following data to work on your store. Learn why in the developer's privacy policy . Name, email address, phone number, physical address, geolocation, IP address, browser and operating system Name, email address, phone number, physical address Customers, products, orders, discounts, Online Store Inventory, products, product listings, collections All order history for the last 60 days, order fulfillments, shipping information, returns, order edits

Screenshots

Key Features

Pros & Cons