Tidio ‑ Live Chat & AI Chatbot
Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
About Tidio ‑ Live Chat & AI Chatbot
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. English, German, French, Italian, Portuguese (Brazil), and Spanish 100 conversations for $29, 250 - 1000 conversations for $59 Reach up to 40k visitors. Upgrade as you grow. Reach up to 200 Lyro conversations. Upgrade as you grow.
Screenshots





Key Features
Pros & Cons
Pros
Cons
Pricing
Free Free Features Live Chat - conversations with 50 users Flows: with up to 100 visitors/mo Ticketing
Quick Info
- Category
- Customer Support
- Platforms
- Shopify
- Rating
- 4.7
- Last Updated
- 2026-03-19
Is this your app?
Claim this listing to update information, respond to reviews, and access analytics.