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Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

4.7
1,173 reviews|
Shopify

About Tidio ‑ Live Chat & AI Chatbot

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. English, German, French, Italian, Portuguese (Brazil), and Spanish 100 conversations for $29, 250 - 1000 conversations for $59 Reach up to 40k visitors. Upgrade as you grow. Reach up to 200 Lyro conversations. Upgrade as you grow.

Screenshots

Tidio ‑ Live Chat & AI Chatbot screenshot
Tidio ‑ Live Chat & AI Chatbot screenshot
Tidio ‑ Live Chat & AI Chatbot screenshot
Tidio ‑ Live Chat & AI Chatbot screenshot
Tidio ‑ Live Chat & AI Chatbot screenshot
Tidio ‑ Live Chat & AI Chatbot screenshot

Key Features

Guide BFS: Your shortcut to quality apps
Guide 2025 Shopify Build Awards
More stories
Sales channels
Finding products
Selling products
Orders and shipping
Store design
Marketing and conversion
Store management
Guide BFS: Your shortcut to quality apps
Guide 2025 Shopify Build Awards

Pros & Cons

Pros

    Cons

      Pricing

      Free

      Free Free Features Live Chat - conversations with 50 users Flows: with up to 100 visitors/mo Ticketing

      Quick Info

      Platforms
      Shopify
      Rating
      4.7
      Last Updated
      2026-03-19

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