Yuma AI
Yuma AI automates e-commerce customer support, resolving > 50% of tickets 24/7. Improve response times, ensure quality, and reduce operating costs seamlessly.
About Yuma AI
Yuma providers AI agents to handle your customer support tickets by understanding intent, fetching order details, updating shipping info, issuing refunds, and more integrating directly with your existing help desk. Our AI Agents respond in natural language, loop in human agents when needed, and learn from past conversations. We connect directly your Shopify store, help desk, and other software to perform the same actions your regular support agents perform. Monthly fee including a package of automated tickets, overage fees apply. Additional support fees may apply. YUMA has provided an incredible AI Agent onboarding, getting us to 35% automated resolutions in less than 6 months. Their support is fantastic, really cultivating a collaborative relationship, aligned with our customer service goals and helping us to smash our targets! Yuma is the best AI customer service tool around. It has saved our team so much time and the capabilities are amazing. Way better than any other AI tool which we tested. These include Gladly, Gorgias AI, etc. 245 Main Street, 2nd floor
Screenshots
Key Features
Pros & Cons
Pros
Cons
Pricing
Enterprise Free to install Monthly fee including a package of automated tickets, overage fees apply. Additional support fees may apply.
Quick Info
- Category
- Marketing
- Platforms
- Shopify
- Rating
- 5.0
- Last Updated
- 2026-03-19
Is this your app?
Claim this listing to update information, respond to reviews, and access analytics.