EveryEcomApp

Klaviyo vs Omnisend Email Marketing & SMS

A detailed side-by-side comparison to help you choose the right tool

FeatureKlaviyoOmnisend Email Marketing & SMS
Rating4.6/5.04.7/5.0
Reviews02,926
PricingFreemiumFreemium
Pricing DetailsFree up to 250 contacts. Paid plans from $20/mo.FREE Free to install Reach up to 250 contacts (unlimited list size) with the Free Plan. Features 500 emails/month 500 web push notifications/month Global SM
PlatformsShopify, WooCommerce, BigCommerceShopify, WooCommerce, BigCommerce
CategoryEmailEmail

Feature Comparison

FeatureKlaviyoOmnisend Email Marketing & SMS
Email campaigns
SMS marketing
Automation flows
Segmentation
A/B testing
Predictive analytics
Pop-up forms
Product recommendations
Guide BFS: Your shortcut to quality apps
Guide 2025 Shopify Build Awards
More stories
Sales channels
Finding products
Selling products
Orders and shipping
Store design
Marketing and conversion
Store management

Pros & Cons

Klaviyo

Pros

  • +Deep Shopify integration with real-time data sync
  • +Powerful segmentation and automation flows
  • +Excellent deliverability rates
  • +Built-in SMS marketing

Cons

  • -Pricing scales steeply with list size
  • -Learning curve for advanced features
  • -Limited free plan

Omnisend Email Marketing & SMS

Pros

  • +Generous free plan — 500 emails/mo
  • +Pre-built e-commerce automation workflows
  • +Combined email + SMS in one platform
  • +Excellent Shopify reviews (4.7 stars, 5,600+ reviews)

Cons

  • -Advanced segmentation requires paid plan
  • -Template selection smaller than Mailchimp
  • -Reporting less detailed than Klaviyo

The Verdict

Omnisend Email Marketing & SMS has a higher rating (4.7 vs 4.6), but Klaviyo has its own strengths. The best choice depends on your specific needs, budget, and platform.